Keeping in touch
- Video calls with children and grandchildren
- Texts, photos, and group messages
- Email that has stopped working or filled up
Services
Video calls, scam safety, printers, internet, Wi-Fi, passwords, and everything in between.
Easier to see & hear
- Bigger text, louder sound, and brighter screens
- Hearing aid and Bluetooth pairing
- Voice commands instead of typing
Staying safe
- Spotting scams and blocking robocalls
- What to do if you already clicked something
- Keeping passwords safe and findable
Phones, computers & tablets
- Slow computers and endless update prompts
- Files and photos you cannot find
- Setting up something new, out of the box
Around the home
- TV remotes, streaming, and finding your channel
- Wi-Fi and printers that will not cooperate
- Smart speakers, picture frames, and medical alert devices
Sorting things out
- Bills and subscriptions you did not mean to start
- Deciding whether you actually need a new device
- Customer support calls, with me on your side
What I don't do
I am not a repair shop.
- I do not replace cracked screens.
- I do not fix physical buttons, switches, or charging ports.
- I do not recover data from a storage drives that have failed.
- I do not offer antivirus services. (They're often not required these days)
- I do not perform physical cleaning of devices (e.g., removing liquid damage).
I'm not a salesman.
- I will never try to sell you a device or product.
- I will never recommend products for a commission or kickback.
- I will never provide legal or financial advice regarding digital accounts or other matters.
- I will never make changes to your device settings without explaining them first.
- I will never ask for sensitive financial information.
Not sure if your problem counts?
It counts. Call me and describe the issue as best you can. No need to get all the details right over the phone.